Last Updated: March 26th, 2026

These Subscription & Billing Terms (“Billing Terms”) govern payment, billing, trials, and subscription management for EverGuard services. These Billing Terms are incorporated into the EverGuard Terms of Service.

By purchasing or starting a trial for EverGuard Services, you agree to these Billing Terms.

Subscription Plans

EverGuard offers subscription-based identity protection services.

Available plans may include:

• Solo Plan – coverage for one adult
• Couple Plan – coverage for two adults
• Family Plan – coverage for multiple adults and children within the same household

Plan features, pricing, and coverage limits may vary and are displayed at the time of purchase.

EverGuard reserves the right to modify plan features or pricing in the future with appropriate notice.

Family Plan - Monitoring capabilities for children may differ from adult monitoring features and may be limited based on available data sources.

Credit Monitoring Features

Credit monitoring services are provided on an individual basis and are subject to identity verification and user consent.

• Credit data is personal to each individual and cannot be shared between members

• Each adult must separately enroll and authorize credit monitoring services

• Credit alerts and reports are only visible to the individual user associated with that credit file

• Credit monitoring is not available for children; children may receive limited monitoring such as identity or SSN monitoring where applicable

Credit Monitoring Add-Ons

Certain credit monitoring features may be offered as optional add-ons.

These may include:

• multi-bureau credit monitoring upgrades for the primary account holder

• credit monitoring for additional adult members

Add-on pricing, features, and availability are displayed at the time of purchase.

Each add-on applies only to the specific individual enrolled and does not extend to other members on the account.

Free Trial

EverGuard may offer a 7-day free trial for new customers.

To begin a free trial:

• a valid payment method must be provided
• billing information must be verified

If the subscription is not canceled before the end of the trial period, the account will automatically convert to a paid subscription.

The applicable subscription fee will be charged to the payment method on file at the end of the trial period.

Free trials are limited to one per household or payment method unless otherwise permitted by EverGuard.

EverGuard may modify or discontinue free trial offers at any time.

Billing Cycle

EverGuard subscriptions are billed on a monthly basis unless otherwise specified.

Billing occurs:

• immediately after the free trial ends, or
• immediately upon purchase if no trial applies

The subscription will automatically renew each billing cycle unless canceled prior to the next billing date.

Automatic Renewal

By purchasing a subscription or starting a free trial, you authorize EverGuard to automatically charge your payment method on a recurring basis until you cancel your subscription.

Charges will occur:

• monthly
• on the same billing date each cycle, when possible

If the billing date falls on a day that does not exist in a given month, billing may occur on the closest available date.

Payment Methods

EverGuard accepts payment through secure third-party payment processors.

Payment methods may include:

• credit cards
• debit cards
• other supported payment methods displayed at checkout

Users are responsible for keeping payment information accurate and up to date.

If payment cannot be processed, EverGuard may retry the charge or suspend access to paid services until payment is completed.

Cancellation

You may cancel your EverGuard subscription at any time.

Cancellation can be completed by:

• logging into your account settings
• contacting EverGuard support

Cancellation stops future billing but does not provide refunds for the current billing period.

To avoid being charged for the next billing cycle, cancellation must occur before the scheduled renewal date.

Your subscription will remain active until the end of the current billing cycle.

Refund Policy

Except where required by law, EverGuard does not provide refunds for:

• partial subscription periods
• unused monitoring services
• early cancellation of active subscriptions

If EverGuard determines that a billing error occurred, we will correct the error and issue an appropriate refund.

Except where required by law, all fees are non-refundable.

Failed Payments

If a payment attempt fails, EverGuard may:

• retry the charge
• notify you to update payment information
• temporarily suspend access to premium features

If payment is not resolved, EverGuard may terminate the subscription.

EverGuard may continue to attempt to process payment using updated payment information where permitted.

Plan Coverage Limits

Subscription plans apply only to individuals authorized under the plan.

Plan limits include:

Solo Plan

• one adult profile

Couple Plan

• up to two adult profiles

Family Plan

• up to five adults residing in the same household
• children under the supervision of an adult account holder

Monitoring capabilities for children may differ from adult monitoring features and may be limited.

EverGuard may restrict accounts that exceed these limits.

Individual Feature Access

Certain features, including credit monitoring, are limited to individual users within a subscription.

Access to these features:

• requires separate enrollment and identity verification

• may require additional fees for additional members

• is restricted to the individual user and cannot be shared across profiles

EverGuard may restrict or disable access to features that are used in violation of these limitations.

Price Changes

EverGuard may adjust subscription pricing in the future.

If pricing changes:

• users will receive advance notice
• changes will apply only to future billing cycles

Continued use of the Services after the price change becomes effective constitutes acceptance of the new pricing.

Add-On Billing and Changes

Optional add-ons are billed in addition to the base subscription price.

If you add or remove an add-on:

• changes may take effect immediately or at the next billing cycle

• charges may be prorated where applicable

Removing an add-on may result in the loss of associated features for the applicable user.

Credit monitoring may vary by plan or add-on and may include monitoring from one or multiple credit bureaus.

Add-ons do not modify base plan coverage limits and apply only to the individual user enrolled.

Promotions and Discounts

EverGuard may offer promotions, discounts, or special offers.

These offers:

• may have expiration dates
• may be limited to specific users or plans
• cannot be combined unless explicitly stated

EverGuard reserves the right to modify or discontinue promotional offers.

Chargebacks and Fraud Prevention

If a chargeback or payment dispute is initiated, EverGuard reserves the right to:

• suspend the associated account
• restrict future purchases
• terminate the subscription

EverGuard may investigate suspected fraud or abuse of subscription services.

Taxes

Subscription fees may be subject to applicable taxes depending on your location.

Any applicable taxes will be displayed at checkout.

Contact for Billing Support

If you have questions about billing or subscriptions, contact:

EverGuard Billing Support
billing@tryeverguard.com

EverGuard
3049 Executive Parkway
Lehi, UT 84043
United States