Last Updated:  March 26th, 2026

EverGuard (“EverGuard,” “we,” “our,” or “us”) respects your privacy and is committed to protecting your personal information.

This Privacy Policy explains how EverGuard collects, uses, shares, and protects information when you use our website, applications, and identity protection services (collectively, the “Services”).

By using the Services, you agree to the practices described in this Privacy Policy.

Information We Collect

To provide identity monitoring and protection services, EverGuard may collect several types of information.

Personal Information You Provide

When creating an account or using our Services, we may collect:

• full name
• email address
• phone number
• mailing address
• date of birth
• Social Security number (if provided, where required for identity monitoring or verification)
• payment and billing information
• account login credentials

Some services require additional information in order to perform identity monitoring or verification.

Sensitive personal information, such as Social Security numbers, is collected only when necessary to provide identity monitoring or verification services and is used solely for those purposes.

EverGuard does not use sensitive personal information for advertising or marketing purposes.

Identity Monitoring Information

To provide monitoring and alert services, EverGuard may collect, receive, or process information from third-party data providers, including:

• breached credential databases
• dark web monitoring sources
• public records databases
• credit bureau information
• identity verification services
• data broker and data removal providers

These sources help EverGuard identify potential risks related to your personal information.

Technical Information

When you use the Services, EverGuard may automatically collect certain technical data, including:

• IP address
• browser type
• device type
• operating system
• session activity
• log files

This information helps maintain security and improve the Services.

The types of information collected may vary depending on the features you use and the information you choose to provide.

We may combine technical information with other data we collect to improve and secure the Services.

Categories of Personal Information

Depending on your use of the Services, EverGuard may collect the following categories of personal information:

• Identifiers (such as name, email address, phone number, IP address)

• Personal information (such as date of birth and mailing address)

• Sensitive personal information (such as Social Security number and account credentials)

• Financial information (such as billing and payment details)

• Internet or network activity (such as device data, browsing activity, and usage logs)

• Commercial information (such as subscription details and transaction history)

Not all categories apply to every user.

How We Use Your Information

EverGuard uses personal information for the following purposes:

To Provide Identity Protection Services

We use your information to:

• perform identity monitoring
• detect potential identity theft risks
• monitor breached credentials and dark web activity
• provide credit monitoring alerts (where available)
• perform public records and data broker monitoring
• assist with data removal services

To Provide Alerts and Notifications

EverGuard uses your contact information to send:

• security alerts
• breach notifications
• monitoring results
• account updates
• support communications

To Process Payments

Payment information is used to:

• process subscription payments
• manage billing and renewals
• detect payment fraud

Payments are processed through secure third-party payment providers.

To Improve Our Services

We may analyze usage patterns and feedback to:

• improve monitoring coverage
• enhance product features
• improve security and reliability

Automated Processing

EverGuard uses automated systems to monitor data sources and generate alerts related to potential identity risks.

These systems do not make legal, financial, or eligibility decisions about users and do not replace human judgment.

EverGuard does not use automated decision-making that produces legal or similarly significant effects.

We process personal information as necessary to provide the Services, comply with legal obligations, and for legitimate business interests such as improving security and service performance.

How We Share Information

EverGuard does not sell personal information for monetary consideration.

However, certain data sharing practices related to analytics and advertising may be considered a “sale,” “sharing,” or “targeted advertising” under applicable privacy laws.

You may opt out of these practices through our “Your Privacy Choices” page.

We may share information with trusted partners solely to provide our Services.

Service Providers

We may share limited personal information with vendors that help operate EverGuard services, including:

• identity monitoring providers
• credit monitoring partners
• fraud monitoring vendors
• data removal services
• cloud infrastructure providers
• payment processors
• customer support platforms

These providers are contractually required to protect your data.

Legal and Regulatory Requirements

EverGuard may disclose information if required to:

• comply with law or legal process
• respond to lawful government requests
• protect EverGuard, users, or the public from harm

Business Transfers

If EverGuard is involved in a merger, acquisition, or sale of assets, personal information may be transferred as part of that transaction.

Tracking Technologies and Cookies

EverGuard and its partners use cookies, pixels, and similar technologies to:

• operate and secure the Services

• analyze usage and performance

• improve user experience

• support marketing and advertising efforts

These technologies may collect information about your device, browser, and interactions with the Services.

You can manage cookie preferences through your browser settings or by visiting our Cookie Policy and “Your Privacy Choices” page.

Data Security

EverGuard implements administrative, technical, and physical safeguards designed to protect personal information.

These measures include:

• encryption of sensitive data
• secure data storage
• restricted employee access
• monitoring for unauthorized access

However, no security system is completely immune to risk, and EverGuard cannot guarantee absolute security.

EverGuard uses industry-standard encryption technologies, including encryption of sensitive data in transit and at rest.

Data Retention

EverGuard retains personal information only as long as necessary to:

• provide the Services
• comply with legal obligations
• resolve disputes
• enforce agreements

When information is no longer needed, we take reasonable steps to delete or anonymize it.

Cross-Border Data Transfers

Your personal information may be processed in the United States or other jurisdictions.

These locations may have different data protection laws than your country of residence.

EverGuard implements reasonable safeguards to protect personal information in accordance with this Privacy Policy.

Your Privacy Rights

Depending on your location, you may have rights regarding your personal information, including the right to:

• access your personal information

• correct inaccurate information

• delete your personal information

• receive a copy of your data (data portability)

• opt out of the sale or sharing of personal information

• limit the use of sensitive personal information (where applicable)

• object to certain data processing activities

• not be discriminated against for exercising your rights

Requests may be submitted through our Privacy Portal or by contacting us using the information below.

Communications

EverGuard may contact you using:

• email
• SMS or text messages
• phone calls
• in-app notifications

These communications may include:

• monitoring alerts
• account security notices
• service updates
• customer support

You may opt out of marketing communications at any time.
Security alerts and account notifications may still be sent as necessary to provide the Services.

EverGuard services are intended for individuals 18 years of age or older.

Certain EverGuard plans may allow a parent or legal guardian to create and manage profiles for minor children within a household for limited monitoring and organizational purposes.

Limited Services for Minors

Services available for minors are intentionally limited and may include:

• identity-related monitoring (such as Social Security number monitoring, where available)
• inclusion in household protection features
• access to shared family tools such as emergency contacts, document storage, and digital legacy features

Minor accounts do not include full identity or credit monitoring services and may not have access to all features available to adult users.

Parental Control and Responsibility

All minor accounts must be created and managed by a parent or legal guardian.

The parent or legal guardian:

• provides consent for the collection and use of the child’s information
• controls access to the child’s account and associated data
• is responsible for ensuring the accuracy of information provided
• may modify or delete the child’s information at any time

EverGuard does not independently verify parental authority.

Collection and Use of Children’s Information

EverGuard collects personal information about minors only as necessary to provide requested services and only with parental consent.

This may include:

• basic identity information
• Social Security number (for monitoring purposes, where applicable)
• information required to enable household protection features

Children’s information is used solely for service delivery, security, and monitoring purposes and is not used for marketing or advertising.

No Independent Accounts for Minors

Minor users may not create independent EverGuard accounts.

All access to EverGuard services by minors must occur through a parent- or guardian-controlled account.

Compliance with Applicable Laws

EverGuard is designed to comply with applicable children’s privacy laws, including the Children’s Online Privacy Protection Act (COPPA).

If we become aware that personal information has been collected from a child without appropriate parental consent, we will take steps to delete such information.

Third-Party Links

The Services may include links to third-party websites or services.

EverGuard is not responsible for the privacy practices of those third parties.

Users should review the privacy policies of external services before providing information.

Changes to Services and This Privacy Policy

EverGuard may modify, replace, or discontinue features, monitoring sources, or service components at any time as part of ongoing improvements to the Services. Such changes may affect the availability or functionality of certain features.

If material changes are made, we will notify users through the website or through account communications.

Continued use of the Services after updates indicates acceptance of the revised policy.

Your Privacy Choices

For additional information about your privacy rights and choices, including how to opt out of certain data sharing practices, please visit our “Your Privacy Choices” page.

Contact Information

If you have questions about this Privacy Policy or your personal information, please contact:

EverGuard Privacy Team
privacy@tryeverguard.com

3049 Executive Parkway

Lehi, UT 84043

United States